William Hill is an online bookmaker that also offers online poker, bingo, skill games, and other casino games. It is based in the UK and is listed on London Stock Exchange. It was founded by William Hill in 1934 and is now one of the biggest brands in the market, attracting thousands to millions of players worldwide.
William Hill has also set a strong market in Australia, Gibraltar, Bulgaria, Israel, the Philippines, Spain, and the US. They are known to deliver outstanding casino and sports betting services with their consistent technological innovations.
How to Register at William Hill
Before you start playing at William Hill, you need to register first. To do so, follow the steps below:
- Go to https://www.williamhill.com.
- Click “Join Now“.
- Create an account by filling the details of the given form.
- When choosing currency, make sure that it’s the same as the currency gateway you are using so you will save on fees.
- Choose your preferred deposit method.
- Once your details are reviewed and accepted, you will be officially registered.
How to Activate Our Account
Once you are registered, William Hill will send you an e-mail. In that e-mail, you will be asked to verify your identity. Activate your account by clicking the link provided.
How Verify Account Before Withdrawal
Before you can start playing with William Hill, you need to verify that you are above 18 years old and that your name matches your real identity. William Hill support do this through a process called KNOW YOUR CUSTOMER (KYC), a move to ensure responsible gambling. The support will verify your account within 72 hours after you make your first deposit. Unverified accounts will be suspended.
To verify your account, you need to submit the following:
- Passport, Driving License, National ID, and other valid identification cards
- Signed Credit Agreement
- Utility bill that’s less than 6 months old
- Bank statement that’s less than 6 months old
If you want to know whether or not your documents are acceptable, you can click here or ask assistance via Live Chat or e-mail. Once you have all valid requirements, follow the steps below:
- Take a photo of each document and save them in .jpeg file.
- Log-in to your William Hill account.
- Click Help on the top right portion of the screen. If it’s not there, scroll down and look for the Help icon at the bottom part of the screen.
- Click the message bubble (three dots icon).
- Click Live Chat.
- Fill in the details and click Continue.
- Once you are connected to the Live Chat, click the paperclip icon and attach the .jpeg files of your documents.
- Give the chat agent your username and account number.
If you are not able to connect to the Live Chat, you can send your documents through e-mail to firstname.lastname@example.org.
What to Do If We Lost Our Password
If you lost your your account details like your password, visit https://myaccount.williamhill.com/recovery/en-gb/. Then, type the e-mail address you’ve used in creating your William Hill account. You will be sent a temporary password or a secured link. Use this to log-in to your account. Once you’ve logged in, you can reset the password by following the steps below:
- Go to My Account
- Click Update Details.
- Enter the password sent to your via e-mail.
- Create a new password. Make sure that it is made of 6-15 characters.
- Click enter to confirm.
- Scroll at the bottom of the page and click Update Details.
If you are no longer using the e-mail address you used to register in William Hill, you can contact William Hill’s customer service team.
Website Review: Design and Layouts
Because William Hill has a lot to offer, it’s website may feel clutter. There’s a lot to take in at once and you’d have to click several links until you’ve arrived to your desired page. However, the homepage itself is well organized.
Also, William Hill offers a sportsbook with excellent navigation system. The use of dark blue color in the website gives the feeling of a nighttime. The mobile version of the website is functional, though not the best.
In 2016, William Hill upgraded their website interface to make way to a more responsive and modern design. Thus, the website can now cater to multiple screen sizes.
In the homepage, you’ll see that William Hill has lined up all its offers in a clean line at the top part: Betting, Vegas, Macau, Casino, Live Casino, Games, Scratchcards, Bingo, Poker. You only have to click on one of these and you’ll be directed to another page. Each page is designed differently. For instance, in the navigation menu of the Betting page, William Hill has exchanged the old grid formatting of sports list for a vertical display. This setup is considerably more intuitive and easier to use.
Overall, the design and layout of William Hill website is beginner-friendly, responsive, and intuitive.
When you say William Hill, you can’t forget about their sportsbook. After all, it’s their leading market. And their betting markets are extensive. It includes horse racing, football, tennis, greyhounds, cricket, snooker, baseball, boxing, cycling, and a whole lot others. In football alone, they cover about 60,000 matches every year. In every match, it includes handicap, specials, goalscorer, over or under, etc.
William Hill delivers strong competitive odds as they are known to excel at value and options. They expand their product range every time and run about 5.4% margin on soccer bets.
Bonus Code: C30 – Bet £10, Get £30 in Free bets
In terms of bonus offerings, William Hill does not hold back. When you open an account with them, you can bet £10 and get £30 for free in return. This promotion will deliver about 3x £10 bets to you. You can get this when you use the special promo code C30 when you sign up in William Hill.
To get the Bet £10, Get £30 Bonus, you must fulfill the following terms and conditions:
- You must stake a minimum of £10 on your first bet.
- You must place your first bet on a selection with a cumulative odd bigger than 1.5.
- Only the win part counts for the C30 promotion.
- The free bet will be given to you only after the placement of the qualifying bet.
- This promo code is only available to customers in the UK and Ireland.
William Hill does offer in-play betting. The coverage of which can be considered exceptional, especially when talking about live football matches. The markets for his is clear and the process can be quick, so you can make your bet with little trouble during live wager. William Hill has about 50 in-play markets on a single football match. However, this is not surprising as other bookmakers offer this as well. Still, you can say that William Hill’s coverage stand out from its average competitors.
Live stream option
William Hill is one of the few online bookmakers who offer free live stream option of sport matches to their customers. In order to access their live streams, you only need to create an account. Their main live sports are football, basketball, tennis, and cricket. You can also view like Irish and UK horse racing matches if you wager a minimum of £1 on them.
If you want to watch a live stream, register on William Hill. Once you have an account, you can click the camera or the Watch Now icon next to the events posted here: http://sports.williamhill.com/bet/en-gb/realtime. You can also view the live streams on the In-play section.
Horce racing and Greyhounds
Horse racing can be considered as William Hill’s flagship offering. It has greater edge compared to other bookmakers, especially since it has greater coverage.
The horse racing webpage displays several tabs that offer information about particular runners, so you can carefully decide to whom you’ll put your bet. You can also get a glance of meetings from Ireland and the UK along with the horses’ names, their jockeys, trainers, races, etc. Depending on the race, you can place a wide variety of bets.
For Irish and UK meetings, William Hill gives simple forecasts, tricasts, bets, and tote bets. They are also licensed to give pool betting on any horse race.
Likewise, William Hill gives a daily coverage of Greyhounds races from Ireland, the UK, the US, and Australia. Their greyhound section is quite similar to that of horse racing. You can browse their Greyhound list, check the stats, and view live commentaries. Their Greyhound racing includes forecasts, trap betting, each-way betting, trifecta, and superfecta wagers. However, they only accept bets for the first favorites.
There seems to be a lot of trouble regarding the cash out option of William Hill. While it’s fully functional, there are some instances where you have to make several attempts before you succeed.
If you are having technical troubles cashing out your bets from William Hill, you can contact their customer support.
William Hill also offers a glamorous online casino with a wide array of entertaining games with cool sounds and graphics. It includes classic card and table games such as baccarat, blackjack, roulette, craps, slot games, and more. They also have a live casino that features beautiful women and dealers to whom you can leave tips.
You can say that William Hill’s Poker is their weakest link though they are still 7th in the international traffic according to Poker Scout and have more 4,700 players every month. Also, William Hill offers the best welcome packages to poker players. However, the gameplay is just about average. It includes Texas Holdem, 7-Card Stud, Six Plus Holdem, and Omaha. It’s okay to choose William Hill poker for part-time playing. However, if you’re serious about your poker game, this is not highly recommended.
There are virtual horse races at William Hill every 4 minutes. It can cover actions from Rapier Strip and Hilltop Gardens as well as the National Hunt track. For each of these tracks, you can expect to see at least 10 runners with an each-way term of about 1/5 odds for your first 3 places. The race almost resembles that of a real horse race- the contestants run in order and matches are continually updated.
Aside from horse racing, William Hill also offer virtual matches for greyhound, football, motor racing, cycling, and speedway. The graphics and sound effects for all of them are good.
William Hill gives the most convenient and the safest payment and depositing method. It accepts Delta, Visa Electron, Laser, and Maestro. For non-UK Visa Electrons, they can use a registered Visa credit card. Other payment methods include Skrill, Paypal, Neteller, Click2Pay, Ukash, Paysafecard, and ClickandBuy. You can also make a transaction through bank transfer and wire transfer. Maximum deposit will depend on your payment option- it can range from £5,500 to £100,000.
For withdrawal, you will receive the money the same way you make your deposits.
Withdrawals for Visa card, Mastercard, Maestro, and the like will be processed within 3-5 working days. For e-wallet, it will be processed within 1-3 days. Online banking and cash transfer will take about 5-10 days.
William Hill mobile and apps
William Hill is one of the few sportsbooks to have a native app that’s readily available to all Android and Apple users. However, the mobile app is not yet perfected and it can be more confusing to explore it than their site. This is because of their varied betting features and options. However, for the coming years, it’s expected to improve so customers should look forward to it.
For now, it’s preferable to use their website unless you’re somewhere you use your PC or tablet.
William Hill’s affiliate program promote William Hill online casino, poker, sports betting, games and online bingo. All webmasters are rewarded revenue shares of about 30% and headline rates of 70% for the first 3 months.
The affiliate cookie lasts only 72 hours which means that your referred client will no longer be able to track you after 3 days. However, a good affiliate program should work 30-45 days of cookies. Another issue is that they apply a negative rollover policy instead of cancelling negatives.
The good thing about the William Hill affiliate program is that it’s easy to convert, especially if you are from the UK. Since there is a Hills Betting shop in the country, brand recognition is high.
Join WH affiliates from here: http://affiliates.williamhill.com.
William Hill boasts top-class customer support service – friendly staff and accessible 24/7. However, the reality is that it’s actually poor. True, you can contact them anytime. However, the treatment of their staff can be bad. This is not to overgeneralize their team, but there have been several instances when calls for help have been received with rude remarks and impatience. It would be great if they improve on this area.
- Online and telephone betting customers
- Age verification
- Customer Support
- Telephone betting customers
- Horse racing commentary
UK and International: 0870-518-1715
UK and international: 08712-444-666
Rating and Conclusion
Overall, William Hill can easily get a 9.5/10 rating.
has been in business for more than 80 years, so it’s not surprising that they know what they’re doing. If you expect high-quality service, then you’re getting it. The overall content of the website and their service is more than satisfactory. Their bonuses like the Bet £10, Get £30 Bonus are also one of the best in the market.
However, it can still improve its design and layout, especially with its mobile app. Also, its customer support staff could be trained more. But other than these, it’s worthwhile to spend time exploring and enjoying William Hill’s offers.